refund policy
refund policy
Thank you for shopping at peppero.in.
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
winth 2 days after reciving your product you get you refund amount.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Peppero
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“Website” refers to peppero.in, accessible from https://peppero.in
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
By sending us an email: peppero.care@gmail.com
We will reimburse you no later than 14 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The goods were purchased in the last 14 days
The goods are in the original packaging
Shipping Policy
Customers are responsible for paying their own shipping costs for returning an item. Shipping costs are non-refundable.
Orders are typically processed within 2 business days. Orders on weekends will be processed on the next business day.
Shipping Charges are Non-Refundable.
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package. Please allow up to 24 hours for tracking information to
update.
If your order does not arrive within the estimated delivery time, please contact us at Contact@basicss.co and we will assist you in tracking your package.
Please ensure that your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize there is an error in your address, contact us immediately at Contact@basicss.co before your order is shipped.
The following goods cannot be returned:
The supply of goods is made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:
Peppero, Kulathukal, Vakayar P.O, Konni, Pathanamthitta, Kerala 689698
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: peppero.caregmail.com